AI Supplier Coordinator for Manufacturers

Keep material
deliveries on track.

Akisto automates supplier coordination, follows up on purchase orders, detects delays early, and keeps production moving — at a scale no team can staff.

10k+
supplier touchpoints / buyer / year
4–6 hrs
lost daily on follow-ups
2–3%
annual sales at risk
Live PO board
akisto.ai
PO-48211
Northwind Steel
On time
PO-48230
Velos Components
At risk
PO-48244
Marin Polymers
Delayed
PO-48258
Cedar Foundry
On time
Early warning · Marin Polymers confirmed a 4-day slip on PO-48244. Escalated to your buyer with full thread.
The problem

Delivery reliability hinges on manually chasing POs — and even skilled buyers miss things that turn into avoidable delays.

An issued PO is the start of a long chase

On paper a placed PO looks like a committed delivery. In reality it kicks off weeks of follow-up to make sure it actually lands before production starts.

Teams juggle hundreds, as priorities pull them away

Buyers spend 50–70% of their day coordinating POs, even as a sudden shortage, a price spike, or a report upstairs steals attention.

Even the best teams miss things, too late to recover

Delays surface days or weeks after the order stalls, often right as production is meant to start — with little time left to recover.

10k+
supplier touchpoints per buyer annually
4–6 hrs
lost per buyer per day on follow-ups
>0.5–1%
follow-up miss rate, even by sharpest buyers
What it costs

Delayed orders leak revenue and exact an expensive, exhausting firefighting tax.

Avoidable delays don't just hit OTIF — they bury margin in rush freight, drain leadership time, and quietly bleed sales during peak demand.

Time drain

Larger teams as volume grows

  • Keeping orders on track demands more buyers and planners as portfolios scale.
  • Strategic work — negotiations, contracting, alternate sourcing — gets crowded out by the daily chase.
4–6 hrs
spent per buyer, every day, on follow-ups
Firefighting tax

Rush freight, overtime, rebuilt schedules

  • Delays caught late trigger spot premiums and rebuilt schedules around one part.
  • Managers and ops leaders get pulled in, losing days rescuing a single order.
8–10%
typical premium to expedite, often far higher
Revenue leakage

Stockouts and missed peak seasons

  • A late material quietly becomes a stockout where cover runs thinnest.
  • Missed deliveries during peak season are the most expensive — demand is gone forever.
2–3%
of annual sales lost to avoidable material disruptions
The solution

Akisto runs the whole chase, your team keeps the judgment calls.

An AI supplier coordinator that works like your best buyer — knowing when to nudge, when to escalate, and when to call. Never drops the chase. Never misses a detail.

End to end on every PO

Owns the chase from confirmation to delivery, down to each line item.

Proactive outreach

Reaches out ahead of every milestone — not after a date slips.

Tailored emails

Matches tone, content, and urgency to each PO — not templates suppliers ignore.

Live phone calls

Calls when emails stall — a real two-way conversation in a strikingly human voice.

No detail missed

Captures status, dates, delay reasons, and tracking from every reply and call.

Early warning

Flags risks and delays the moment they surface, in time for buyers to act.

At a scale no team can staff

Hundreds of open POs worked in parallel, each with the same attention as the last.

No new portals, no behavior change

Meets your team and suppliers in the tools and channels they already use.

How it works — the order journey

Akisto works every stage of the order, from issue to delivery.

At every check-in, a follow-up loop runs until Akisto gets an answer — or escalates to your buyer.

01
PO issued

Akisto pulls every open line from your ERP or spreadsheets.

02
Check-in
Confirmation

Confirms PO was received, details are correct, the date is achievable.

03
Check-in
In production

Checks in as ship-by approaches; re-confirms readiness, catches slips early.

04
Check-in
Dispatch

Verifies the order actually shipped on the promised date; captures tracking.

05
In transit

Follows the shipment where tracking is available, flagging slippage en route.

06
Delivery

Confirms receipt against your warehouse or ERP posting, then closes the line.

Inside a check-in

The same loop runs until Akisto gets an answer — or escalates to your buyer.

Tailored ask. Cadence-driven nudges. Live call if emails stall. Replies captured, classified, and flagged the moment risk surfaces.

  1. AI assistant reaches out
    Tailored ask for what the stage needs.
  2. Sends email reminders
    Follows up on your cadence, same thread.
  3. Calls if emails stall
    Real two-way conversation in the supplier's language.
  4. Captures & classifies
    On time · At risk · Delayed — with reasons & tracking.
  5. Escalates to buyer
    Full thread, clear ask, in time to act.
The live view

POs needing intervention, surfaced. Everything else, quiet.

Buyer to VP — procurement, supply chain, and manufacturing — all on one live status.

app.akisto.ai / orders
Needs your attention
23
Handled by Akisto today
412
Avg. response time
1.4h
POSupplier · PartLast updateStatus
PO-48244Marin Polymers · Resin pelletsCall · 12 min agoDelayed
PO-48230Velos Components · BearingsEmail · 1h agoAt risk
PO-48279Atlas Castings · FlangesEmail · 3h agoAt risk
PO-48211Northwind Steel · Sheet 4mmConfirmed · 2d agoOn time
PO-48258Cedar Foundry · BracketsTracking · todayOn time
Controls & safeguards

Careful by default. A person sets the rules. Every action is on the record.

Reliable by design

  • Never invents an answer — codified rules assign every status.
  • Flags doubt to your buyer, never logs it as fact.
  • Validated through pilots on real supplier purchase orders.

Manages suppliers on your terms

  • Speaks in your voice, on your cadence. You set the tone and schedule.
  • Hands judgment calls to your buyer with the full thread and a clear ask.
  • Yields the moment you step in — pause or take over any order, any time.

Your data is only yours

  • Never trains anyone's AI — enterprise terms contractually bar it.
  • Never pooled — each customer's data sits in its own isolated store.
  • SOC 2 certification in progress; controls in place today.

Every action on the record

  • Every email and every call, captured against the order.
  • Full history — chases, replies, updates — in one place.
  • Captured live, so the record is what was actually said.
The impact

Same team. Same suppliers. Hours back, fewer fires, more on-time deliveries.

All figures are pilot targets — stated as relative change because every operation's baseline differs. Measured and verified during your pilot.

70–80%
less buyer time on routine follow-ups
50%+
fewer orders escalating to rush freight
30–50%
fewer deliveries arriving late
1–2%
of annual sales recovered from avoidable losses
Where this goes

PO follow-up is where Akisto starts. The same engine goes much further.

Deeper on the job today

Works a delay until it is recovered or escalated

  • Exhausts every route to save a slipping order — expediting, resequencing, upgrading freight, or sourcing from a pre-approved alternate.
  • Builds the institutional knowledge a veteran buyer carries — learning suppliers, reliability, constraints, and adapting cadence.
Wider into adjacent jobs

From follow-up to full procurement co-pilot

  • Creates and issues POs against approved demand.
  • Reconciles invoices against the PO and coordinates the fix.
  • Co-pilots material planning — clears routine calls, brings up higher-order decisions.
  • Scores and lifts supplier performance with a live reliability score.
FAQ

Questions, answered.

Akisto pulls open PO lines directly from your ERP or spreadsheets and works in the email and phone channels suppliers already use. No new portals, no behavior change for your suppliers, and no rip-and-replace for your team.
Akisto identifies itself as your supplier coordinator. Conversations are tailored, in their language, and feel like the team they already work with — and the moment a judgment call is needed, your buyer takes over with the full thread.
Each customer's data sits in its own isolated store and is never pooled. By contract, the underlying AI providers cannot train on your data. Security controls are in place today, with SOC 2 certification in progress.
Most pilots run 6–8 weeks on a defined slice of POs and suppliers. You'll see results measured against your own baseline — on-time rate, expedite spend, and buyer hours recovered.
Pricing scales with PO line volume and is structured so the savings from recovered sales and reduced expedite premiums comfortably exceed the platform fee. We share full numbers after a discovery call.
Yes. Akisto yields the moment you step in — pause, take over, or hand back any order, any time. Every action remains on the record.
Get in touch

Run a pilot on a slice of your POs.
See the difference in weeks.

Tell us about your operation and we'll come back within a business day to scope a pilot against your own baseline.

info@akisto.ai